Guest Management

Host with confidence,
every single stay.

A complete system for managing stays across all your properties — who's staying, when they arrive, and what they need, all in one place.

Fewer "where's the WiFi?" texts — guests get what they need on their own

usestructure.com/guests — Lakeview Cabin
Guest Stays
Active (1)
Upcoming (3)
Past
February — March 2026
Sarah K. (Feb 18–26)
Marcus R. (Mar 2–14)
Chen Family (Mar 18–26)
Feb 1Feb 15Mar 1Mar 15Apr 1
SK
Sarah Kowalski
Active stay · (312) 555-0192
Active Stay
Check-in
Feb 18, 2026 · 3:00 PM
Check-out
Feb 26, 2026 · 11:00 AM
📶WiFi: Lakeview_5G
🔐Door: #4821
🚗Parking: Spot 3
Every stay

From booked to checked-out, in one view

Track who's staying, when they arrive, and what they need across every property. Give each guest a portal with exactly the details for their stay — and turn it on or off in a click.

  • Manage stays: Active, Upcoming, Past, and Invited
  • Short-term, mid-term, and long-term stay types
  • Custom fields: WiFi codes, door codes, check-in notes
  • Guest portal access — grant and revoke with one click
  • Full guest history across all your properties
usestructure.com/guests/sarah-k/portal
Sarah's stay · Lakeview Cabin
● Portal on
Type
Short
8 nights
Check-in
Feb 18
3:00 PM
Check-out
Feb 26
11:00 AM
Shared with this guest
WiFi & door code · visible in portal
Check-in notes & parking · visible in portal
House manual.pdf · attached
MessagingComing soon

Talk to guests without leaving the app

All your guest conversations in one place, organized by stay. Attach the house manual, answer questions in seconds, and stop hunting through texts and DMs to find what someone asked last week.

  • Threaded conversations organized by guest and stay
  • Attach files — house manual, parking map, check-in guide
  • Unread badges so you never miss a message
  • Real-time updates without refreshing
  • Deep-link to a conversation from the guest stay page
usestructure.com/messages
Messages
2
SK
Sarah Kowalski
Is there a grocery store nearby?
5m
CF
Chen Family
Can we check in a bit early?
2h
MR
Marcus R.
Cabin was absolutely perfect 🙌
3d
SK
Sarah Kowalski
Lakeview Cabin · Feb 18–26
Hi! Just arrived — the cabin is absolutely gorgeous. Is there a grocery store nearby?
2:41 PM
So glad you made it safely! Yes — Pine Valley Market is 5 minutes north on Route 9, open until 9pm.
2:48 PM
📄
Lakeview Cabin — House Manual.pdf
3.1 MB · Tap to download
2:49 PM
Thank you! Also — is there a coffee maker?
Just now · Unread
📎
Goes with it

Built for hosts, connected to everything

Guest management plugs into the rest of Structure — and into the Hosting plan.

📁
Files & Stockroom
House manuals, photos, and turnover supplies in one place.
🤖
Mason
Ask who's checking in and what's coming up.
🏡
For hosts
See how Structure fits short-term rentals end to end.
🏷️
Plans
Hosting is an optional add-on — see what's included.
Free to start

Host every stay
with confidence.

Manage guests, portals, and conversations across all your properties. Start with your first property free.

No credit card required · Free forever plan · Upgrade anytime