The problem with owning a home

One of you knows who to call.
They're just not home.

A pipe starts leaking — and the person who'd know what to do is on a flight, at work, unreachable. They had a plumber out a few months ago, but that's in their phone, their texts, their head. Not anywhere you can get to it. Structure keeps your home's history where everyone who shares it can reach it, so the answer never depends on who's available.

Every service, in one shared place — who did the work, when, what it cost, reachable by anyone in your home

usestructure.com/properties/oak-st/records
Who's serviced the water heater?
🔥Water heater
Serviced 3×
Apr 2024
Annual service
Bay Plumbing
$189
Mar 2023
Annual service
Bay Plumbing
$175
Jun 2019
Installed
Bay Plumbing
BP
Bay Plumbing
your plumber, every visit
Sound familiar?

Your home's history is trapped in one person's head.
Usually the one who isn't around.

One of you scheduled the plumber. One of you knows the HVAC guy. One of you remembers the roof was redone in 2021 — probably. But when something breaks, the person standing in front of it isn't always the one who holds the answer. The knowledge exists. It's just stranded in the wrong place: a text thread, a memory, a phone that's currently in airplane mode. So it starts the same way every time — guessing, scrambling, calling someone new because you couldn't reach the someone you already trust.

🛟11:04 PM · water in the basement
"Who serviced the water heater?"
Bay Plumbing — 3 visits since 2019, last this April.Service history
a storm took down a branch
"Is the roof still under warranty?"
Yes — replaced 2019, covered through 2034.Property profile
❄️first hard freeze in the forecast
"How do we shut the irrigation down for winter?"
Your saved steps — blow out the lines, close the backflow, drain the timer.Project notes
🧺burning smell when the dryer runs
"How clean did the dryer vent actually get?"
Check the before-and-after photos from June.Photos
Service history

Log it once.
Everyone who shares the home has it.

When a project wraps or a pro stops by, Structure records what happened — the service, the date, who did it, what it cost — and ties it to the exact part of your home it touched. It's not in one person's phone. It's in your home's record, where your co-owner, your family, anyone you've added can reach it. So the person dealing with the leak is never the person who's locked out of the answer.

  • Every record captures what, when, who, and how much
  • Linked to the equipment or system it touched — water heater, roof, HVAC
  • Logged automatically when you complete a project, or added in seconds
  • The pro who did the work, one tap to call — by whoever's home
  • Shared with everyone on the property — searchable by any of you, in a moment
usestructure.com/properties/oak-st/records
Records — 123 Oak Street All types ▾
Jun 27, 2026Service
Water heater
Bay Plumbing
$189
May 9, 2026Repair
Dishwasher
Bay Plumbing
$140
Apr 22, 2026Service
HVAC
Cool Air Co
$220
Mar 15, 2026Inspect
Roof
Apex Roofing
$95
Jan 30, 2026Install
Smart thermostat
Cool Air Co
$310
Ask Mason

Don't go digging.
Just ask.

"Who did we hire for the water heater?" "When was the roof last cleaned?" Ask Mason in plain English and it answers from your home's actual history — no searching, no scrolling. Anyone in the household can ask, even the person who's never met the plumber. Like having someone home who remembers everything.

  • "Who serviced the furnace last?" — answered in seconds, with their number
  • "When was the roof last cleaned?" — the date and the pro who did it
  • "How many times have we had the HVAC out?" — counted from your records
  • Log a past service by just telling Mason it happened
M
Mason
Home assistant · 123 Oak Street
Who did we hire for the water heater?
That was Bay Plumbing — they've serviced it 3 times since 2019, most recently last April ($189). Want their number?
For more than one

A few properties?
Shared across all of them.

The same shared memory scales. On Business and Scale, your history rolls up across every property you own — which homes are overdue for service, who you trust in each market, what you've spent per door. Knowledge that belongs to each property, reachable by your whole team.

  • History, projects, and contacts aggregated across properties
  • Spot what's overdue or neglected across your whole portfolio
  • Your go-to pros, organized by property and market

Available on Business and Scale plans

usestructure.com/portfolio/records
123 Oak Street
Last service Jun 27 · Water heater
On track
45 Pine Avenue
Water heater service overdue 3 mo
Overdue
9 Birch Lane
HVAC service due in 2 weeks
Due soon
200 Elm Court
Last service May 18 · Roof inspection
On track
Goes with it

Works with the rest of Structure

Your home's history connects to everything else in Structure — here's where it comes from and where it goes.

🛠️
Projects
Where most of your history is born.
📇
Contacts
The pro behind every record, callable by anyone.
📁
Files & Stockroom
Receipts and the equipment each service touched.
🤖
Mason
Ask what happened, in plain English.
Free to start

Get it out of your head
and into your home.

Start logging your home's history today — every service, every pro, every cost, in one place your whole household can reach. Your first property is free.

No credit card required · Free forever plan · Upgrade anytime